Last Updated: 8/7/2026
Please carefully read these Terms and Conditions (“Agreement”) before utilizing any services (“Services”) provided by RVRENT LLC (“Company,” “we,” or “us”). By accessing our website, rvrent.co (referred to as the “website”), and any related mobile applications, you agree to comply with the terms outlined below. If you do not agree with these terms, your sole remedy is to refrain from using our website and services. Our Privacy Policy is incorporated into this Agreement by reference. This Agreement includes important information regarding limitations of liability and the resolution of disputes through binding arbitration rather than in court.
If you do not fully agree with this Agreement or any other terms and conditions referenced or linked on our website, you are not authorized to access or use our website or Services. RVRENT LLC reserves the right to modify this Agreement at any time, at its sole discretion, with or without notice. Any changes to this Agreement will take effect immediately upon posting. Your continued use of the website and Services signifies your acceptance of the updated terms and that you will be bound by the provisions contained herein. Certain sections of the website or Services, as well as specific offers or programs, may have additional terms and conditions. If there is a conflict between this Agreement and other terms posted on the website, the latter will take precedence with regard to your use of those particular services.
If you are entering into this Agreement on behalf of a company or legal entity, you represent that you have the authority to bind that entity to this Agreement, and “you” will refer to the entity. Rental services are only available to individuals 25 years of age or older, and listing services are limited to those aged 21 or older, in compliance with all applicable laws in the state of Mississippi and the United States. Any use of the website or Services by individuals who do not meet these age requirements is strictly prohibited. By using the website, you represent that you meet these age requirements and have the legal authority to agree to this Agreement.
Definitions
“Collective Content” refers to both Member Content and Company Content.
“Company Content” includes all content that RVRENT LLC makes available through the website or Services, including third-party licensed content, excluding Member Content.
“Content” means text, images, graphics, audio, video, software, and any other materials provided.
“Listing” refers to an RV listed by an Owner as available for rent through the Services.
“Member” refers to a person who completes the account registration process with RVRENT LLC, including both Owners and Renters.
“Member Content” means all content that a member posts, publishes, or transmits via the website or Services.
“Owner” means a member who creates a Listing through the Services.
“Renter” refers to a member who requests to book an RV via the Services or uses an RV that is rented through the Services.
“RV” refers to recreational vehicles such as trailers, campers, vans, coaches, or similar vehicles listed on the website. This does not include vehicles like boats, ATVs, motorcycles, or other vehicles used for transportation.
“Security Deposit Waiver” refers to an optional product that allows Renters to pay a non-refundable fee instead of an Owner’s security deposit.
“Services” refers to the features provided by RVRENT LLC through the website, allowing Owners and Renters to connect for RV rentals, as well as providing certain insurance solutions.
“Tax” or “Taxes” refers to sales taxes, VAT, GST, and any other applicable taxes.
“User” refers to any party visiting the website or using its features, including Members.
RVRENT LLC is Not a Party to Any Transaction Between Members:
RVRENT LLC does not, and will not, represent itself as a party to any rental agreements formed between the RV Owner and RV Renter. The Company does not endorse, nor does it take responsibility for endorsing, any individual Members. Furthermore, the Company is not an RV broker, agent, or insurance provider. RVRENT LLC has no authority over the actions or behavior of either the Owners or Renters, nor does it influence any individuals who may use the website or services. To the fullest extent permitted by law, RVRENT LLC disclaims any liability concerning the actions or omissions of its Members, leaving Owners and Renters fully responsible for their transactions and interactions.
The Company does not own, operate, or manage RVs of any kind, including trailers, towable units, campers, vans, or motor coaches, nor does it provide or control RV rental or travel services. RVRENT LLC does not own, sell, lease, rent, manage, or maintain RVs, nor does it resell any transportation services. The Company’s role is strictly limited to facilitating access to the website and providing the platform for Owners and Renters to connect.
Users agree to comply with all applicable laws, regulations, and guidelines regarding their use of the website, as well as any transactions or interactions they engage in through the website or related services.
Owners further acknowledge that they are solely responsible for adhering to any laws, regulations, and ordinances relevant to listing their RV and managing their rental business. This includes, but is not limited to, compliance with tax obligations, credit card processing, data protection laws, privacy regulations, local permits, zoning requirements, safety standards, and anti-discrimination laws. Although RVRENT LLC is not directly involved in any rental transaction and assumes no liability for regulatory compliance related to the RVs listed on the website, we may be required (at our sole discretion) to provide information about your listing in response to legal requests or investigations from governmental entities, lawsuits, or administrative procedures.
Services and License to Use the Website & Services:
The Services offered by RVRENT LLC via its website and mobile applications provide a platform for Owners and Renters to connect, allowing Renters to book an Owner’s RV for a set duration at a price negotiated between the two parties. Owners and Renters may also use the Company’s tools or request a quote for services provided through the website. The primary function of the Services is to facilitate the rental of RVs. While anyone may browse available listings as an unregistered visitor, Users who wish to book an RV or create a listing must first register for an account on the website.
By using the website and Services, you are granted a limited, revocable, non-exclusive license to access the site solely for the purposes of listing an RV, searching for RVs, or purchasing and researching any products or services offered. This license is only valid for uses that are explicitly permitted under this Agreement. Any other use of the website, or any misuse of the services that is not in compliance with this Agreement or authorized by the Company, is strictly prohibited.
Aggregated Content:
Forms: Any rental agreements or other documentation provided by RVRENT LLC, regardless of type, are offered solely as templates. These forms are not intended to represent legal advice or be considered as documents prepared by the Company for either the Owner or the Renter. Users utilize these templates at their own discretion and risk.
Listings: Owners can create RV listings through their dashboard upon logging into their account. By listing an RV, Owners confirm that they are providing accurate and truthful information about the RV and that all photos included in the listing accurately represent the vehicle. Owners agree not to misrepresent any details about their RV in any way.
Additionally, each Owner warrants that their listing and the rental of their RV will (i) not breach any contracts or agreements made with third parties, and (ii) be in full compliance with all relevant laws, tax obligations, and regulatory requirements, including obtaining the necessary permits, licenses, and registrations for the RV. Listings must also respect the rights of third parties.
Please note that RVRENT LLC assumes no responsibility for an Owner or Renter’s compliance with third-party agreements, laws, or regulations. The Company does not guarantee the accuracy of any listing details provided by an Owner and reserves the right to edit or modify listings, including the content and images. RVRENT LLC also reserves the right to remove any listing—either temporarily or permanently—without prior notice, if it determines that any information provided is false or misleading.
RV Substitution Restrictions: Once an RV listing is published, the RV described in that listing cannot be replaced or swapped with another RV. Swapping out RVs under a single listing can cause confusion and is prohibited. Each new RV must be listed individually. Details such as reviews and insurance coverage are unique to each RV and do not carry over to other vehicles.
Member Content: By posting any content on the website or through the Services, you grant RVRENT LLC a worldwide, perpetual, irrevocable, non-exclusive, transferable, royalty-free license to use, adapt, modify, distribute, display, and otherwise exploit such content. The Company may also aggregate member content with other data for analytical purposes and to improve services, ensuring that any analysis will remain anonymous and will not identify individual members.
As a user, you acknowledge that you are solely responsible for the content you post. You warrant that you either own or have the necessary rights to grant RVRENT LLC permission to use your content as described. Additionally, you agree that your content will not infringe on any third party’s intellectual property, privacy, or any other legal rights.
Prohibited Uses of the Website and Services:
The license granted to Users for accessing the website and Services does not include the right to collect, copy, scrape, or use the website’s content for any unauthorized purpose. It also does not permit data mining or the use of bots, spiders, or other data-gathering tools without prior written approval from RVRENT LLC. However, search engines may collect information for the sole purpose of linking to the website, provided they do so from a stable IP address using an identifiable agent.
Some unauthorized uses of the website include, but are not limited to, the following actions unless expressly permitted by RVRENT LLC:
Any commercial use of the website, outside of listing RVs by approved members;
Copying, reproducing, distributing, or transmitting any content from the website in any form;
Replicating portions of the website on another site using framing or other techniques to enclose or mirror any part of the website;
Deep-linking to any page of the website without written consent;
Altering, translating, or creating derivative works from any content on the website;
Reverse engineering any part of the website;
Selling, transferring, or licensing any part of the website to third parties;
Using the website for purposes other than RV rental inquiries or research;
Posting false, misleading, or fraudulent information, including making false reservations;
Posting any unlawful, offensive, defamatory, or obscene content;
Infringing on the rights of RVRENT LLC or third parties, including intellectual property rights;
Using the website in a way that could negatively impact its functionality or performance.
Please note, as mentioned earlier, RVRENT LLC only provides a platform to facilitate RV rentals. The Company has no control over the condition, legality, or safety of the RVs listed, and does not assume any liability for such matters. Renters and Owners engage in transactions at their own risk, and RVRENT LLC disclaims all responsibility for issues related to the condition or safety of the RVs, including past, present, or future recalls.
Use of Other Users’ Information; No Unsolicited Communications:
You agree that any personal information of other Users that you obtain directly or indirectly through the RVRENT LLC website, services, transactions, or software may only be used for:
(i) communications directly related to the services offered on the website, excluding unsolicited commercial messages,
(ii) interactions involving the use of services provided by the website, and
(iii) inquiries or actions facilitating a legitimate transaction between you and another User for the purposes intended by the website. Any other use requires explicit consent from the User. It is strictly prohibited to use such information for any illegal or unauthorized purposes.
We maintain a zero-tolerance policy against spam or unsolicited commercial communications. This means you are not allowed to add any User, including those who have rented an RV to or from you, to your mailing lists (whether email or physical mail) without their explicit consent. Additionally, you are not permitted to use any tools or services offered on the website to send spam or other unsolicited communications, nor engage in activities that violate this Agreement.
Account Registration and Identity Verification:
To list an RV for rent, Owners are required to register as Members and create an account with RVRENT LLC. Renters must also create an account in order to utilize the Company’s Services and book RVs. Accounts can be created via third-party platforms such as Google or Facebook, or by providing a valid email address. RVRENT LLC is not responsible for any agreements you have with these third-party services. We reserve the right to terminate any account at any time for any reason, without prior notice.
When you create an account, you will receive a username and password, which are required to access and use the Services. It is your responsibility to ensure the confidentiality and security of your account credentials. You agree to:
(i) keep your account credentials, including your email account credentials if used for website access, private and confidential,
(ii) inform anyone to whom you provide your login information that they must also keep it secure,
(iii) immediately notify us and change your password if you suspect unauthorized access to your account, and
(iv) report any suspicious requests for your credentials to us. In cases where we suspect unauthorized access to your account, we may ask you to change your credentials and take additional steps to secure your account.
The Company uses third-party services, such as Onfido Limited, for identity verification. Members may be asked to submit a photo of themselves and their driver’s license to verify their identity. Onfido will match the photo to the driver’s license for verification. You may be required to pass Onfido’s verification to continue using your account. By agreeing to these terms, you consent to your identification data being processed and stored by Onfido and RVRENT LLC in compliance with their respective privacy policies. You also agree to the processing of this data as part of security deposit administration and insurance or protection services.
While we discourage sharing your login credentials, if you do grant someone access to your account, or if your credentials are inadequately protected, you are fully responsible for any actions taken by that person, including unauthorized or fraudulent activities.
YOU UNDERSTAND AND ACCEPT THAT: (1) NEITHER THE COMPANY NOR ITS AFFILIATES WILL BE LIABLE FOR ANY UNAUTHORIZED TRANSACTIONS PERFORMED USING YOUR ACCOUNT CREDENTIALS; AND (2) UNAUTHORIZED USE OF YOUR LOGIN INFORMATION COULD RESULT IN LIABILITY FOR YOU, BOTH TO THE COMPANY AND TO OTHER USERS.
While we require that all Members provide accurate and truthful information, RVRENT LLC does not guarantee the accuracy or completeness of any information provided by Members. It is your sole responsibility to assess the identity and reliability of any other Member you interact with through the Services. RVRENT LLC is not liable for any damage or loss resulting from your interactions with other Users or third parties. Therefore, we strongly advise exercising caution and good judgment when deciding to rent an RV, accept a booking request, or engage with any User.
In cases where we suspect that your account or email is being used fraudulently or without authorization, we reserve the right to suspend or cancel any listings or reservations, with or without prior notification.
Consumer Report Authorization: When you list or attempt to book an RV on the platform, you authorize RVRENT LLC to obtain your personal and/or business credit information, such as your auto insurance score or credit report, in accordance with applicable laws, including the Fair Credit Reporting Act. This may also include motor vehicle reports and background checks, where legally permissible. If any adverse action is taken based on such a report, you will be provided with a copy of the report and an explanation of your rights. You also consent to the Company accessing similar reports if there is any indication of elevated risk related to your account or booking. Furthermore, you authorize the Company to conduct the same checks for any additional drivers you designate.
Payment Processing:
Our service works in conjunction with Stripe, a third-party payment processor, through its API and your Stripe account, to handle credit and debit card transactions related to your reservations. To use our services, you must maintain an active Stripe Connect account and adhere to Stripe’s terms of service. RVRENT LLC functions as a “Partner Application” as defined in Stripe’s Terms of Service, meaning that any restrictions applied to Partner Applications by Stripe also apply to our Services. The use of Stripe or its API is governed by your agreement with Stripe and is subject to Stripe’s Privacy Policy. We do not have access to this information and have no control over how it is used.
You agree that RVRENT LLC will not be held responsible for any payments or financial transactions that occur through your use of Stripe. All monetary transactions are managed solely by Stripe. RVRENT LLC is not liable for any financial disputes or issues between you and any other party, including Stripe.
You are responsible for all transactions processed through the Services or your Stripe Connect account, including refunds and any one-time payments. RVRENT LLC is not responsible for any losses or damages resulting from faulty or invalid transactions processed through Stripe, including those affected by network errors or other issues. You must ensure that all transactions are processed correctly.
Since our service relies on the Stripe API, you acknowledge that any changes to the API may affect the Services. You agree not to hold RVRENT LLC liable for any adverse effects caused by Stripe’s actions (intentional or otherwise) on your Stripe Connect account, your RVRENT LLC account, or your reservations.
Online Booking:
Owners and Renters are responsible for negotiating and setting RV rental prices. Owners must use the Company’s secure payment system to request payments from Renters, and all payments must be made via credit card.
An RV rental is officially reserved once the first (or full) payment has been processed through the Company’s secure payment system. The Company guarantees all payments up to $10,000 USD made through its system. At the Owner’s discretion, Renters may split payments into two installments if the rental dates are more than 30 days away. However, all final payments must be made at least 30 days before the rental date. The Company holds payments made during this 30-day period and releases them to the Owner, minus applicable fees, one business day after the rental start date.
As an Owner, if a booking request is made for your RV, you may need to confirm or reject the booking within 24 hours, or the request may be automatically canceled. If you cannot confirm or reject the request within this time frame, the Company may refund the collected amount to the Renter, and any credit card pre-authorization will be released. Once you confirm a booking, the Company will send you a confirmation via email, text, or through the Services, based on your selected preferences.
If you choose to use a separate rental agreement, you acknowledge that (i) the agreement is solely between the Renter and Owner, (ii) the Company is not a party to the agreement, (iii) the Company provides sample rental agreements only as suggestions, which you use at your own risk, and (iv) you should seek legal advice to ensure compliance with local laws. In the event of a conflict between a separate rental agreement and these Terms of Service, the Terms of Service will prevail.
Appointment of Company as Limited Payment Collection Agent for Owner:
Each RV Owner using the Services to collect payments appoints the Company as the Owner’s limited agent for the sole purpose of collecting payments from Renters. Owners agree that payments made by Renters through the Company are equivalent to payments made directly to the Owner. The Owner must make the RV available to the Renter as agreed upon, once payment has been received. The Company may allow Renters to cancel a booking and receive a refund based on the Owner’s selected cancellation policy. If a dispute arises regarding cancellation or refunds, Owners must contact the Company at least 24 hours before the rental start date.
By appointing the Company as a limited payment collection agent, the Owner acknowledges that the Company controls the disbursement of all funds in accordance with the Agreement and the Owner’s chosen cancellation policy. The Company has the final authority in all payment disputes and assumes no liability for any actions or omissions by the Owner.
Currently, the Company does not charge fees for creating listings. However, the Company reserves the right to impose fees for listing creation or other features in the future. If this happens, the Company will provide notice before implementing any new fees.
Renter’s Liability for RV Damages:
As the Renter, you are fully accountable for the condition of the RV during the rental period, which includes both the interior and exterior. Any damage that happens to the RV while it is in your possession is your responsibility, unless you can provide evidence that the damage existed before your rental began. You will also be liable for the condition in which the RV is returned, and if damages are found that cannot be proven to have been pre-existing, you will be held responsible for them.
In cases where an RV is being towed, you must confirm that your towing vehicle is adequately equipped and capable of handling the RV safely. This includes ensuring that the vehicle has the necessary towing capacity and brake connectors, that the load is properly secured, and that you are using legally required safety chains, cables, and other appropriate devices. Additionally, the RV must be properly and securely connected to the towing vehicle at all times during the rental.
You are also required to return the RV at the agreed-upon location, date, and time in the same condition as it was received, barring ordinary wear and tear. Waste tanks must be emptied, and the fuel level should be returned to the same level as when you first received the RV. If you need to extend the rental, this must be arranged through the RVRENT LLC platform. Failure to return the RV on time may result in additional charges, and you will remain liable for any loss or damage until the RV is inspected by the Owner.
Should you allow another individual to drive the RV, this driver must be pre-approved. Only an additional driver who has been authorized by the Owner and RVRENT LLC is permitted to operate the vehicle. There may be an extra daily charge for each approved additional driver to cover the cost of driver screening. You are responsible for any injuries, accidents, or damages caused by an unauthorized driver or a driver who was not disclosed at the time of the rental.
As the Renter, you must also pay directly for any parking violations, toll evasion fines, or similar penalties that occur during the rental period. If RVRENT LLC or the Owner is informed of any violations or penalties associated with your rental, you authorize RVRENT LLC to share your payment details with third-party processing firms to handle these fines. Should RVRENT LLC, the Owner, or a third-party processor pay any of these fines on your behalf, they will charge your payment method for the fines, plus any associated administrative fees.
Both RVRENT LLC and the Owner retain the right to repossess the RV at your expense if it is abandoned, used unlawfully, or misused during the rental period. In such cases, you agree to indemnify RVRENT LLC for any legal costs, claims, or fees incurred during the process of reclaiming the RV.
Security Deposits:
Owners using the RVRENT LLC platform have the option to set a security deposit amount and choose whether to offer the Renter the ability to purchase a Security Deposit Waiver. RVRENT LLC collects the security deposit on behalf of the Owner 48 hours before the start of the rental period, and the deposit is held in escrow until 48 hours after the rental period concludes. This deposit serves as protection against damages during the rental period.
If damages occur, the Owner may request compensation from the security deposit by submitting documentation such as photos, along with signed departure and return forms, within 48 hours of the rental’s end. RVRENT LLC will review the Owner’s request and, if approved, disburse the funds within 72 hours. RVRENT LLC reserves the right to request additional documentation or clarification from either party as necessary.
Renters authorize RVRENT LLC to charge their credit card or ACH account if damages exceed the security deposit amount. However, for any charges beyond the security deposit, Renters must approve them in writing before RVRENT LLC will process the payment. The Security Deposit Waiver, if purchased, covers up to $1,500 in damages, but any amounts beyond the security deposit are not included.
In the event of a dispute between the Renter and the Owner regarding the security deposit, RVRENT LLC will act as an impartial third party to mediate and resolve the issue using standard industry practices. Both the Owner and the Renter agree that RVRENT LLC’s decision is final and binding concerning security deposit disputes.
Insurance Coverage and Protection Options:
All members using the RVRENT LLC platform, including both Renters and Owners, are responsible for securing their own insurance coverage to protect against potential risks. Owners must maintain adequate insurance that complies with state and federal laws before listing their RV on the platform. This insurance must be kept active for as long as the RV remains listed for rental.
RVRENT LLC offers an optional Protection Plan for Renters, underwritten by Crum & Forster Specialty Insurance Company. This plan provides third-party liability coverage and protection for physical damages to the RV, up to a maximum of $300,000, subject to a deductible. This Protection Plan is not a substitute for traditional insurance, but it offers limited coverage while the Renter is operating or occupying the RV. The plan does not cover damage to towing vehicles, trailers, or any other property being towed by the RV.
If the Owner requires that the Renter purchase insurance, the Renter must complete the necessary check-out process through RVRENT LLC and ensure the Protection Plan is active before the rental begins. If an accident occurs, the plan’s liability limits will be adjusted to meet the minimum financial responsibility requirements of the state or province where the accident took place, provided these limits exceed the standard coverage under the Protection Plan. However, the plan does not extend to accidents occurring in Mexico.
RVRENT LLC enforces specific restrictions for festival-related rentals, such as Burning Man. If an RV is taken to a festival without prior authorization from RVRENT LLC, the Protection Plan’s deductible will increase by 200%, and damages incurred at the festival will not be covered by the Security Deposit Waiver.
Renters authorize RVRENT LLC to charge their payment method for the full cost of the Protection Plan associated with their rental. If the Renter initiates a chargeback related to the Protection Plan, RVRENT LLC will make reasonable efforts to dispute the chargeback. Both the Renter and the Owner agree to cooperate with RVRENT LLC’s investigation into the chargeback. If the chargeback is upheld or additional funds are not recovered, the Owner is responsible for any shortfall between the security deposit and applicable deductible.
Certain coverage types, such as uninsured motorist protection, personal injury protection, and medical payments, are not included in the Protection Plan. Moreover, Crum & Forster’s insurance policy is not subject to state property and casualty guaranty funds, meaning some state insurance laws may not apply.
Company Service Fees:
As part of your agreement to access and utilize the services provided by RVRENT LLC, you are required to pay the applicable fees, charges, and any other amounts as outlined either within this document or displayed on the RVRENT LLC website or services. RVRENT LLC reserves the right to update or revise these fees at any time, and you will be responsible for the charges in place at the time the service is rendered. These fees cover the cost of accessing the platform, booking services, and any associated support or other features offered by RVRENT LLC. Payments must be made through approved methods such as credit cards or Automated Clearing House (ACH) transfers, and these payments are processed directly by RVRENT LLC.
RVRENT LLC retains the right to modify its fees without prior notice, meaning that at any point, the fees may increase. It is important to be aware that in the event of non-payment or if a payment is delayed, RVRENT LLC may suspend or restrict your access to services until all outstanding payments are made in full. Furthermore, any unpaid balances are subject to an interest charge of 1.5% per month, or the highest rate allowed by law, whichever is lower. In addition to interest charges, you will also be responsible for any collection-related expenses, including legal fees incurred by RVRENT LLC in recovering overdue amounts.
Even in situations where your payment is overdue, and services are suspended, you will continue to be liable for any charges that accumulate during that period. Moreover, in the event of a payment default, RVRENT LLC reserves the right, without limitation, to remove or delete any content, data, or files associated with your account. This could include Member Content, which encompasses any information you have uploaded or stored through the services. However, it’s important to note that removing such data does not relieve you from the obligation of paying any outstanding balances. Additionally, RVRENT LLC is under no obligation to restore or retrieve any removed data or content for Members who are in default of payment.
RVRENT LLC also applies a RVRENT LLC Service Fee, which is charged to Renters who make bookings through the platform. This fee is in place to cover the costs associated with using RVRENT LLC’s website and services. The fee includes features such as the platform’s guaranteed 24/7 roadside support and is calculated as a percentage of the total reservation amount. This reservation amount may also include additional charges such as taxes, deposits, or other applicable fees. The specific amount of the RVRENT LLC Service Fee will be clearly displayed to Renters at the time of booking, ensuring transparency in the transaction.
In cases where refunds are applicable, the refund of the RVRENT LLC Service Fee is subject to the guidelines outlined in Section 16 of this agreement. Lastly, any taxes that may be imposed by a government authority on the RVRENT LLC Service Fee are solely the responsibility of RVRENT LLC.
RVRENT LLC Renter Fees:
In addition to the general fees associated with renting an RV through RVRENT LLC, there are specific fees that may arise in situations where the Owner and Renter require additional involvement from RVRENT LLC to resolve post-rental disputes or issues. The fees listed below provide clarity on potential charges; however, this list may not cover every possible scenario, and Renters and Owners may agree to additional fees outside the scope of this agreement. RVRENT LLC’s failure to charge a specific fee in one instance does not constitute a waiver of the right to impose that fee or any other fee at a later time. For more detailed information, Renters can refer to RVRENT LLC’s Post-Trip Fee Policy available in the help center.
Administrative Fee: An administrative fee will be charged to the Renter on any charges that the Owner lists on the Return Form. These charges might include overages, damages, or additional costs incurred during the rental period. This administrative fee covers RVRENT LLC’s role in processing and managing these post-trip expenses.
Late Fee: If a Renter returns the RV after the agreed-upon rental period has concluded, a late fee will be applied. This late fee consists of an administrative charge, in addition to a prorated hourly rate based on the daily rate of the RV that was rented. Each rental includes a one-hour grace period. However, if the late return affects another reservation or inconveniences the Owner (such as requiring alternative transportation arrangements), the Renter will be charged the full daily rate for every eight hours the RV is returned late. These fees will be added to the original rental charges agreed upon by the Renter and Owner.
Cleaning Fee: While a certain level of dirt is expected after an RV trip, if the RV is returned in a condition that goes beyond normal use—such as being excessively dirty, having food spills, stains, or trash—then the Owner may impose an additional cleaning fee. If the Renter does not clean the RV before returning it, this additional charge may be assessed, and the Renter may be billed through RVRENT LLC. Each Owner may have a different cleaning fee policy, which will vary depending on the extent of the cleaning required.
No-Show Fee: If the Owner does not show up at the scheduled time and place to deliver the RV to the Renter, RVRENT LLC will treat the situation as an Owner cancellation, and the Renter will be charged for the full rental period until the issue is resolved. Conversely, if the Renter does not arrive at the agreed-upon time to pick up the RV, this will be considered a cancellation under the Owner’s policy, and the Renter may be subject to charges in line with that policy.
Refueling Fee: It is the Renter’s responsibility to ensure that the RV is refueled before it is returned. Most RVs are expected to be returned with the same level of fuel as when they were picked up. If the RV is not refueled, the Owner will submit the refueling receipt to RVRENT LLC, and the corresponding charge, including an administrative fee, will be billed to the Renter. It is important to discuss fuel expectations with the Owner before the trip begins.
RV Damage: If the RV is damaged during the rental period, the Renter is responsible for covering the costs of the damage. In the case of more significant damage—whether to the exterior (such as fiberglass) or interior (such as furniture or electronics)—the Renter will be charged for the cost of parts and labor required for the repair.
A $100 fee will also be charged if the RV becomes stranded, in addition to the actual repair costs. An administrative fee will be added to these charges.
Lost Item Fee: Any lost or damaged items, such as equipment or accessories included with the RV, will be charged to the Renter at a fair market value. Pricing is based on current retail values from sources like Good Sam or Amazon. This fee will be charged along with an administrative fee for processing the claim.
Cancellation Policies for Cancellations by Renters; Refunds to Renter:
RVRENT LLC offers Owners several options when it comes to defining cancellation policies. These cancellation policies give Renters clear guidelines about what refunds they may be entitled to base on the timing of their cancellation. Each Owner selects their preferred cancellation policy at the time they list their RV for rental. Below are the standard cancellation policies:
Flexible: If a Renter cancels their reservation at least 30 days before the rental start date, they will be entitled to a full refund of the amount paid, minus the RVRENT LLC Service Fee. If the cancellation occurs within the 30-day window leading up to the rental start date, the Renter will only receive a 50% refund of the amount paid, excluding the Service Fee.
Standard: If a Renter cancels their reservation at least 30 days before the rental start date, they will receive a full refund of all payments made, minus the RVRENT LLC Service Fee. If a cancellation is made between 14 and 29 days before the rental period, the Renter will only receive a 50% refund of the amount paid, excluding the Service Fee. Any cancellations made within 14 days of the rental start date are non-refundable.
Strict: Under this policy, if a Renter cancels at least 30 days before the rental period starts, they will receive a full refund, minus the RVRENT LLC Service Fee. Cancellations within 30 days of the start date are non-refundable.
In cases where RVRENT LLC denies insurance or protection eligibility for a rental, the booking will be canceled, and the Renter will receive a full refund of all amounts paid, with no fees owed to the Owner.
Renters are required to agree to the cancellation policy chosen by the Owner at the time of booking. If a Renter wishes to cancel a booking, they must submit a cancellation request through the RVRENT LLC platform. The cancellation will be processed in accordance with the Owner’s policy, which the Renter has previously agreed to.
To qualify for a refund under any of these policies, cancellations must be submitted by 11:59 PM PST on the relevant day as set forth in the applicable cancellation policy.
Grace Period: For bookings made more than seven days before the rental start date, Renters have a 24-hour grace period in which they can cancel and receive a full refund of all monies paid. For bookings made within seven days of the rental start date, Renters are granted a one-hour grace period for cancellations.
After the rental period begins, the booking becomes non-refundable. However, U.S. military service members who are called to active deployment or receive other official military orders are eligible for a full refund, subject to providing the appropriate documentation supporting their claim.
In some instances, RVRENT LLC may, at its sole discretion, offer refunds outside of the standard cancellation policies. However, such exceptions are rare and will only be granted on a case-by-case basis.
Cancellation Policy for Cancellations by Owner:
If an Owner must cancel a reservation, the Owner is required to:
(a) contact the Renter as soon as reasonably possible to inform them of the cancellation, and
(b) cancel the reservation within their Owner dashboard (including providing all necessary information related to the cancellation).
RVRENT LLC, at its sole and absolute discretion, will review all cancellations to determine whether a Cancellation Fee will be imposed.
Owners may cancel reservations without liability for Extenuating Circumstances (as defined below). In evaluating whether the Cancellation Fees (as defined below) should be waived due to an Extenuating Circumstance, RVRENT LLC will take into account relevant factors, such as how promptly the Owner canceled the reservation after becoming aware of the Extenuating Circumstance.
Extenuating Circumstances:
Owners may cancel a reservation without incurring a Cancellation Fee when the cancellation is due to circumstances beyond the Owner’s reasonable control (“Extenuating Circumstances”). Examples of Extenuating Circumstances include, but are not limited to, the following:
Declared emergencies and epidemics: Government-declared local or national emergencies, epidemics, pandemics, and public health emergencies.
Government travel restrictions: Travel restrictions imposed by government authorities that prevent or prohibit travel to, staying at, or returning from the booking location.
Military actions and other hostilities: Acts of war, hostilities, terrorism, riots, insurrection, civil disorder, or unrest.
Natural disasters: Natural disasters, acts of God, large-scale outages of essential utilities, and other severe weather events. This does not include common weather patterns that are foreseeable, such as tornadoes in tornado season or hurricanes during hurricane season.
RV damage: The Owner’s RV has suffered severe damage rendering it unsafe or uninhabitable for Renters. Examples include, but are not limited to, malfunctioning plumbing or gas leaks. The Owner must provide documentation, including:
A description of the damage or malfunction.
An insurance claim or estimate from a repair company.
An estimate of how long the RV will be uninhabitable.
Whether the damage was caused during a RVRENT LLC booking.
Unauthorized party suspicion:
The Owner has reason to believe the Renter intends to throw an unauthorized party. The Owner must provide supporting documentation such as email or text correspondence with the Renter indicating their intent.
Violation of Owner’s Rules:
The Owner has reason to believe the Renter will break one of the Owner’s rules. A Renter has violated or stated that they cannot follow the Owner’s rules but will not cancel themselves. The Owner’s rules must be explicitly stated in the listing under Rules & Policies, and the Renter must have agreed to them at the time of booking. The Owner must provide:
A screenshot from the reservation details section showing the Renter’s agreement to the rules.
Email or text correspondence with the Renter indicating their inability to comply with the rules.
For convenience, it is recommended that Owners keep communication with Renters on the RVRENT LLC platform to facilitate easy submission of necessary documentation.
Extenuating Circumstances do not include: Canceling on behalf of the Renter.
Disease, illness, or injury. Government obligations such as jury duty or court appearances.
Travel advisories or guidance (unless they constitute a travel ban or restriction).
Cancellation or rescheduling of an event that led to the reservation.
Transportation disruptions (e.g., flight, bus, or road closures) unrelated to a covered Extenuating Circumstance.
Consequences of Owner Cancellation:
If an Owner cancels a reservation, the following consequences may apply, as determined by RVRENT LLC at its sole discretion:
Reputation Impact: RVRENT LLC reserves the right to review accounts of Owners with a material number of cancellations. Repeated cancellations could result in suspension or deactivation of the Owner’s listing.
Transparency to Renters: RVRENT LLC will continue evolving its website to minimize cancellations. This includes developing features to inform Renters of Owners who cancel frequently and to better match Renters with suitable RVs. Owners may be penalized for cancellations not covered by Extenuating Circumstances.
Cancellation Fees:
If an Owner cancels a reservation for any reason that does not fall under Extenuating Circumstances, the Owner is subject to a fee (the “Cancellation Fee”). This fee is calculated based on a percentage of the reservation’s nightly rate and the Owner’s additional fees (excluding taxes, insurance, and service fees) (the “Reservation Amount”). The fees are as follows:
If the cancellation occurs within 48 hours of the start date of the reservation, a Cancellation Fee of 50% of the Reservation Amount will be applied.
If the cancellation occurs between 48 hours and 30 days before the start date, a Cancellation Fee of 25% of the Reservation Amount will be applied.
If the cancellation occurs more than 30 days before the start date, a Cancellation Fee of 10% of the Reservation Amount will be applied.
Cancellation Fees will be deducted from the Owner’s future payouts from upcoming reservations until the total amount is collected by RVRENT LLC.
Next Steps for Owners to Cancel:
When an Owner needs to cancel a reservation and believes this policy applies, they should follow the instructions provided by RVRENT LLC to ensure compliance with the cancellation procedure. If an Owner believes that the Extenuating Circumstances policy applies to their cancellation, they should complete the cancellation submission form and provide all necessary supporting documentation. RVRENT LLC will review the submission and, if appropriate, waive any applicable fees.
In all cases, Owners should be prepared to submit documentation demonstrating how the Extenuating Circumstance affected them or the reservation.
Chargebacks:
If a Renter initiates a chargeback with their credit card issuer for either rental fees or a security deposit, RVRENT LLC will notify the Owner of the chargeback. If RVRENT LLC determines that the chargeback is unjustified, the Company will make reasonable efforts to contest it on the Owner’s behalf. The Owner agrees to assist RVRENT LLC by providing any necessary information for the investigation.
As an Owner, you permit RVRENT LLC to disclose details about the chargeback to the Renter, the Renter’s financial institution, and your own financial institution to help resolve the issue. If the chargeback dispute is unsuccessful and RVRENT LLC’s account is debited, you authorize RVRENT LLC to recover the amount from your bank account or deduct it from any future payments due to you, without additional notice.
You understand that the final decision on chargebacks is made by the issuing bank, card networks, or the National Automated Clearing House Association (NACHA), and that these entities have sole discretion over the chargeback’s validity.
Taxes:
As an Owner, you are responsible for determining your tax obligations and filing requirements, and you should consult with your tax advisor. RVRENT LLC does not provide tax, accounting, financial, legal, or other professional advice.
Each Owner must figure out their local tax obligations, including sales or occupancy taxes, and incorporate these into their Listings. If required by state and local laws, RVRENT LLC may collect and remit applicable taxes on behalf of Owners. A list of these taxes collected by RVRENT LLC is available on the Company’s website and may be updated as tax laws change.
Refer a Friend Program:
RVRENT LLC operates a “Refer a Friend Program” (the “Program”) where current Owners or Renters (each, a “Referring Owner” or “Referring Renter”) can invite new individuals who are not currently registered with RVRENT LLC or who have not previously rented through RVRENT LLC (each a “Referred Owner” or “Referred Renter”) to create a Listing or book an RV.
For Referring Owners and Referred Owners:
After a Listing is verified and all required conditions are met, both the Referring Owner and the Referred Owner may receive a one-time “Referral Bonus” of an amount set by RVRENT LLC (currently $25).
By participating, the Referred Owner agrees that RVRENT LLC may share their first name and membership status with the Referring Owner to inform them about the Referral Bonus status. If the Referred Owner prefers not to have this information shared, they should not finalize their Listing after using the Referral Link, which will terminate their participation and disqualify both parties from receiving the bonus.
To earn the Referral Bonus:
The Referring Owner sends the Referral Link (provided on the RVRENT LLC website) to the Referred Owner.
The Referred Owner uses the Referral Link to create a Listing.
A booking for the RV listed is confirmed and completed by RVRENT LLC.
Referring Owners should not share or publish Referral Links without reasonable belief that recipients are genuine RV owners.
For Referring Renters and Referred Renters:
Once a reservation is confirmed and meets the required conditions, both the Referring Renter and the Referred Renter may receive a one-time “Referral Bonus” of an amount set by RVRENT LLC (currently $25).
To earn the Referral Bonus:
The Referring Renter sends the Referral Link (provided on the RVRENT LLC website) to the Referred Renter.
The Referred Renter uses the Referral Link to complete an RV booking.
The booking is confirmed and completed by RVRENT LLC.
General Terms for All Participants:
RVRENT LLC may modify, suspend, or terminate the Program at any time. Referral Bonuses earned before any changes will be honored according to the Program terms in effect at that time.
Participants must be at least 18 years old. Employees, contractors, and affiliates of RVRENT LLC, as well as their immediate family, are not eligible to participate. Participants must be individuals, and Referring and Referred parties must always be different and unrelated.
RVRENT LLC has sole discretion in determining whether Participants qualify for Referral Bonuses. Participants can earn up to $600 in Referral Bonuses per calendar year. A Referral Link can only be used once by each Referred party, regardless of how many referral links they receive.
The Program is intended for personal, non-commercial use only. RVRENT LLC uses the third-party payment platform Extole to manage Referral Bonus payments. Participants must create an Extole account and will be bound by Extole’s Terms of Service. RVRENT LLC is not liable for issues related to financial transactions with Extole.
Participants are responsible for any taxes or fees associated with the Referral Bonus. Referring Owners and Renters must comply with anti-spam laws when sharing Referral Links and agree to indemnify RVRENT LLC against any claims arising from violations of these laws.
All Program participants must comply with anti-bribery and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act and the UK Anti-Bribery Act. RVRENT LLC reserves the right to investigate any suspicious activity and take appropriate action against fraudulent participation. Bonuses earned through fraudulent means or in violation of these terms will be void, and RVRENT LLC may seek repayment or apply it as a deduction from a Participant’s account.
Limitation of Liability:
RVRENT LLC DISCLAIMS ALL LIABILITY FOR THE CONTENT OF ANY DATA EXCHANGED BETWEEN MEMBERS OR OTHER USERS OF THE SERVICES. NO ORAL OR WRITTEN ADVICE OR INFORMATION PROVIDED BY ANY ASSOCIATED PARTY SHALL CREATE A WARRANTY, NOR MAY YOU RELY ON SUCH INFORMATION OR ADVICE.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT ALLOWED BY LAW, YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF THE WEBSITE AND SERVICES. YOU ARE SOLELY RESPONSIBLE FOR ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS, INCLUDING OWNERS AND RENTERS, THAT RESULT FROM YOUR USE OF THE WEBSITE OR SERVICES. YOU UNDERSTAND THAT RVRENT LLC DOES NOT VERIFY THE STATEMENTS OF MEMBERS OR OTHER USERS OR INSPECT ANY RVs. RVRENT LLC MAKES NO REPRESENTATIONS REGARDING THE CONDUCT OF MEMBERS OR OTHER USERS. YOU AGREE TO EXERCISE CAUTION IN ALL COMMUNICATIONS OR INTERACTIONS WITH OTHER USERS, PARTICULARLY IF YOU MEET OFFLINE OR IN PERSON. RVRENT LLC SPECIFICALLY DISCLAIMS LIABILITY FOR ANY ACTION OR OMISSION BY ANY OWNER, RENTER, OR THIRD PARTY. YOU RECOGNIZE THAT RVRENT LLC HAS NO OBLIGATION TO CONDUCT BACKGROUND CHECKS ON ANY MEMBER OR USER.
EXCEPT AS EXPRESSLY STATED BELOW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY OR ANY OTHER PERSON FOR LOST PROFITS, REVENUES, LOSS OF USE, LOSS OF DATA, OR COSTS RELATED TO SUBSTITUTE GOODS, LICENSES, OR SERVICES, OR FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR SIMILAR DAMAGES, WHETHER FORESEEABLE OR NOT, ARISING FROM PERFORMANCE OR NON-PERFORMANCE OF ANY ORDER, OR FOR ANY THIRD-PARTY CLAIM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE CAUSE OF ACTION, INCLUDING BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY, TORT, NEGLIGENCE, OR OTHER LEGAL THEORY, TO THE MAXIMUM EXTENT PERMITTED BY LAW. IF YOU ARE DISSATISFIED WITH THE WEBSITE, THE TERMS, OR HAVE ANY OTHER DISPUTE WITH US, A THIRD-PARTY PROVIDER, OR ANY USER, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE WEBSITE. IN ALL CASES, OUR LIABILITY TO YOU OR ANY THIRD PARTY IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID TO US IN THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY OR (B) $100.00 IN TOTAL FOR ALL CLAIMS.
THIS LIMITATION OF LIABILITY REPRESENTS A FAIR ALLOCATION OF RISK BETWEEN THE PARTIES. THESE TERMS WILL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT.
Disclaimers:
The website and services are subject to limitations, delays, and other issues inherent in using the Internet, mobile devices, and electronic communications. We are not responsible for any delays, delivery failures, or other damages arising from these issues.
THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. RVRENT LLC DOES NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, NOR DOES IT WARRANT THE RESULTS THAT MAY BE OBTAINED FROM USING THE SERVICES, PURCHASING A LISTING, OR RENTING AN RV. ANY THIRD-PARTY PRODUCTS OR SERVICES PROVIDED HEREUNDER ARE ALSO OFFERED “AS IS” WITHOUT ANY WARRANTY. WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY.
Release; Indemnification:
IF YOU HAVE A DISPUTE WITH OTHER USERS (INCLUDING, BUT NOT LIMITED TO, DISPUTES REGARDING TRANSACTIONS OR USER-CONTRIBUTED CONTENT) OR ANY THIRD-PARTY PROVIDER OR WEBSITE LINKED TO THE WEBSITE, INCLUDING SOCIAL MEDIA SITES, YOU AGREE TO RELEASE AND DISCHARGE RVRENT LLC AND ITS AFFILIATES, INCLUDING OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, ATTORNEYS, AND AGENTS (COLLECTIVELY, THE “RVRENT LLC GROUP”) FROM ANY AND ALL CLAIMS, LIABILITIES, COSTS, AND DAMAGES ARISING FROM SUCH DISPUTE OR YOUR USE OF THE SITE.
IF YOU RESIDE IN CALIFORNIA, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS EACH MEMBER OF THE RVRENT LLC GROUP FROM ANY CLAIM ARISING OUT OF YOUR USE OF THE WEBSITE OR RELATED BUSINESS ACTIVITIES, INCLUDING COMMUNICATIONS, TRANSACTIONS, DISPUTES, CONTENT POSTED BY YOU, USE OF THIRD-PARTY TOOLS, OR BREACH OF THESE TERMS. THIS INCLUDES ATTORNEY’S FEES AND COSTS. YOU WILL COOPERATE FULLY IN DEFENDING ANY SUCH CLAIM.
WE RESERVE THE RIGHT TO ASSUME EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU, AND YOU WILL NOT SETTLE ANY MATTER WITHOUT OUR WRITTEN CONSENT.
Arbitration; Dispute Resolution:
This “Arbitration” section is not subject to changes in this Agreement. The version of this section in effect on the date you last accepted the Agreement governs.
All claims will be resolved through binding arbitration, rather than in court, except for claims that qualify for small claims court. This includes claims against us, our subsidiaries, users, or any companies providing products or services through us. This also applies to claims arising before you accepted these terms.
Before initiating arbitration, you must send a letter detailing your claims to RVRENT LLC. If we have claims against you, we will notify you via the provided email or street address. If the matter is not resolved, the party seeking arbitration must file a case according to the American Arbitration Association (AAA) rules. Arbitrations will be conducted by the AAA under its rules, including the AAA Arbitration Consumer Rules (collectively, the “AAA Rules”). Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules.
Both you and RVRENT LLC acknowledge that we are waiving the right to a jury trial for all arbitrable claims. You and RVRENT LLC also waive the right to participate in any class action lawsuit, class-wide arbitration, or representative proceeding. Unless otherwise agreed in writing, the arbitrator cannot consolidate claims or preside over any class or representative proceeding.
Arbitration Hearing/Location. You agree that any required arbitration hearing will take place in (a) Travis County; (b) via phone or video conference; or (c) for claims or counterclaims under $25,000, solely through document submission to the arbitrator.
Termination; Compliance with Legal Requests:
In our sole discretion, we reserve the right to take action if any Member submits unsuitable material to our website or database, fails to comply with local regulations, misuses the website or our systems, or is in material breach of this Agreement. Actions may include, but are not limited to, limiting the Member’s access to the website, impacting the search position of the Member’s listings, and/or terminating the Member’s listing immediately without refund.
Additionally, should we become aware of or receive complaints from any User or third party regarding a Member’s listing or rental practices that we deem sufficiently concerning, we may remove such Member’s Listing from the website without notice and without refund. We are not obligated to investigate these complaints. Furthermore, if a Member is abusive or offensive to any employee or representative of the Company, we reserve the right to terminate the Member’s Listing(s) or subscription(s) immediately without refund.
In addition to the right to terminate any Listing, the Company retains all rights to respond to violations of this Agreement or misuse of the website, which may include hiding a Listing from search results and removing or altering information that may be deemed false or misleading.
You agree that monetary damages may not be a sufficient remedy for your violation of this Agreement. Consequently, you consent to the Company obtaining injunctive or other equitable relief for such violations. We may release Member Content and other information about you if required by law or subpoena, or if necessary to address unlawful or harmful activity. Should you be terminated as a Member or user of the Services due to a violation of this Agreement, you are not entitled to any refund.
Either a Member or another User of the website or Services may terminate this Agreement with the Company at any time by providing written notice of their intent to cancel. The Company, on the other hand, may terminate this Agreement at any time for any reason, with no prior notice to a Member or User of the website or Services. Upon termination of this Agreement by either party, clauses of this Agreement that should reasonably survive the termination will remain in effect.
Special Terms for Google Maps and Geolocation Tracking:
Google Maps Terms of Use: Your use of the website and Services is subject to Google Inc.’s Terms of Service for Google Maps, accessible at Google Maps Terms (or such other URL as updated by Google).
Google Maps Legal Notices: The legal notices outlined at the following URLs supplement the terms of this Agreement and are binding on Users: (i) Google Maps/Google Earth Additional Terms of Service and (ii) Google Privacy Policy.
The RV may be equipped with GPS technology, telematics systems, or event data recorders, which do not guarantee privacy. Renters must inform all drivers and passengers that information collected by these systems may be released to the Owner and the Company.
Reservation of Rights; Use of Marks:
The Company expressly reserves all rights related to the website, Services, and all other materials provided, which are not explicitly granted to Users. All rights, titles, and interests in the website, Services, and associated materials—including updates, adaptations, translations, customizations, or derivative works—remain with the Company (or third-party suppliers, as applicable). The names, logos, and materials displayed on the website constitute trademarks, trade names, service marks, or logos (“Marks”) of the Company or other entities. No User is authorized to use any Marks without permission. Ownership of all Marks and the goodwill associated therewith remains with the Company or the respective entities. Any use of third-party software provided in conjunction with the Services will be governed by the respective third parties’ licenses and not by this Agreement.
ChatGPT™ Plugin:
When using the ChatGPT™ plugin to search for RV availability, please note that this feature is provided by OpenAI and is solely for general information. Results are generated by computer algorithms, and data may be used to train ChatGPT. Familiarize yourself with OpenAI’s Privacy Policy and Terms of Use before utilizing this feature. The Company takes no responsibility and makes no warranties regarding the completeness, accuracy, or reliability of the information provided by ChatGPT, nor can it make representations regarding the data you choose to provide. Any actions taken based on the generated information are at your own risk. Use of the plugin is not mandatory for searching RV availability.
Monitoring Devices:
Owners are prohibited from allowing, installing, or maintaining any Monitoring Devices—cameras or other recording or transmitting devices—intended for security or otherwise, that can monitor, record, or view areas within the RV’s interior or any outdoor areas where Renters expect privacy (including, but not limited to, the cab of the RV, outdoor showers, or latrines).
General Provisions:
Nondiscrimination: The Company is dedicated to fostering an RV rental experience grounded in inclusivity, safety, and respect. Our services are accessible to renters and owners without discrimination based on race, color, ethnicity, religion, national origin, ancestry, disability, sex, gender identity, sexual orientation, or marital status. We expect all users to exhibit respect and tolerance in all interactions concerning the advertisement and rental of listed RVs. Users failing to adhere to these principles may be removed from the Company’s community, as outlined in the RVshare Respectful Community Policy.
No Partnership: This Agreement does not create a partnership, agency, or joint venture between the parties. Neither party has the authority to make contracts or enter into agreements in the name of the other party.
Governing Law: The terms of this Agreement are governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), AAA Rules, and the laws of the state in which you reside (as determined by your billing address), without regard to conflict of laws principles. The intent of the parties is that the FAA and AAA Rules shall preempt all state laws as permitted by law.
Revisions to Website; Revisions to this Agreement: This version of the Agreement is effective as of the date specified above and amends any prior versions. We reserve the right to amend this Agreement at any time. Notifications of amendments will be posted on the website, indicating the last amendment date, and will be effective immediately. Continuing to use the website or Services signifies acceptance of the updated Agreement. If a modification is not effective, the prior version will remain in effect. The Company may review, improve, modify, or discontinue the website or Services at its discretion, with or without notice, and shall not be liable for such changes.
Headings: The headings in this Agreement are for convenience only and do not form part of the Agreement.
Entire Agreement: This Agreement, including referenced documents, supersedes all prior agreements regarding its subject matter and constitutes the complete agreement between the parties. In the event of a conflict between this Agreement and any other communication, the terms of this Agreement will control. Any additional terms must be approved in writing by an authorized representative.
Severability: All rights and restrictions in this Agreement shall be valid only to the extent they do not violate applicable laws. If any provision is found to be illegal or unenforceable, the remaining provisions will continue in full effect.
Notices: The Company may give notice to you through general announcements on the Services, electronic mail to your registered email, or by first-class mail to your provided address. Specific notices under this Agreement must be in writing and may be sent via electronic mail or first-class mail. Both parties may update their contact information for notices by notifying the other party in writing. Notices delivered electronically are deemed received upon confirmation of delivery, unless otherwise stated. Notices sent by mail are deemed given three (3) business days after mailing.
Waiver: No failure or delay in exercising any right shall operate as a waiver of that right. No waiver of any breach shall constitute a waiver of any succeeding breach.
Assignment; Successors: You may not assign this Agreement without prior written consent from the Company. Any unauthorized assignment is null and void. The Company may assign its rights and obligations without consent. This Agreement binds and benefits the parties and their successors and permitted assigns.
Limitation of Actions: No action arising from this Agreement may be brought more than two years after the cause of action has arisen.
Copyright Policy; Notice of Infringement: The website and Services are protected by U.S. copyright laws. Unauthorized use, reproduction, modification, transmission, or distribution of any part of the website or content is prohibited. We will terminate privileges for any Member or User unlawfully transmitting copyrighted material without proper authorization. Members submitting content must ensure compliance with copyright laws. Upon notification of infringement, we will confirm and take appropriate action, including termination of infringing users.
If you believe your work has been copied unlawfully, please provide our Copyright Agent with:
An electronic or physical signature of the authorized person.
A description of the copyrighted work claimed to be infringed.
A description of where the infringing material is located.
Your address, phone number, and email address.
A statement of good faith belief that the use is unauthorized.
A statement of accuracy and ownership under penalty of perjury.
Contact our Copyright Agent at compliance@rvrent.co
Links: The Services or the website may generate search results that reference or link to third-party websites across the global Internet. RVRENT LLC has no control over these external sites or their content and cannot guarantee, represent, or warrant the accuracy, legality, or inoffensiveness of the content on these sites. RVRENT LLC does not endorse the content of any third-party site, nor can we guarantee that these sites are free from viruses or other issues that might affect your computer. By using the website or the Services to search for or link to other sites, you agree not to hold RVRENT LLC responsible for any damages or losses arising from your use of the website or Services to obtain search results or link to another site. If you encounter any issues with a link from the website or the Services, please notify us, and we will review your concern and take appropriate action at our sole discretion.
Feedback: We value your input regarding RVRENT LLC, the website, or the Services, whether your feedback is positive or negative. We encourage all Members and other Users to submit feedback, comments, and suggestions (collectively, “Feedback”) at any time. You may provide your feedback by contacting us here: compliance@rvrent.co
By submitting Feedback, you acknowledge and agree that all Feedback will become the sole and exclusive property of RVRENT LLC. You irrevocably assign to RVRENT LLC all your rights, title, and interest in and to the Feedback, including, without limitation, all worldwide patent, copyright, trade secret, moral, and other intellectual property rights. Upon our request and at our expense, you agree to execute any documents and take further actions reasonably requested by RVRENT LLC to assist in acquiring, perfecting, and maintaining its intellectual property rights and other legal protections for the Feedback.
